Why Can’T I Play My Amazon Music On My Phone?

Why won’t my Alexa play music when I ask?

Check Subscription.

You need to have an active subscription to either Amazon Prime or Amazon Music Unlimited to play songs with Alexa.

If you don’t have an active subscription, Alexa will not play the requested songs..

How do I access Amazon Prime music on my phone?

How to download Amazon Music to listen offlineOpen the Amazon Music app on your iPhone, Android, or iPad.Tap on the “My Music” tab at the bottom of your screen.Tap the three dots to the right of any artist, album, or song. … Tap “Download” to download music for offline listening.More items…•

How do I authorize my phone for Amazon music?

Go to Your Amazon Music Settings to manage devices authorized to your account. You can have up to 10 devices authorized to your account. Each device can only be authorized to one account at a time. Any device you download music to requires authorization.

How do I access my Amazon Prime Music?

Go to the app store or Google Play store and download the Amazon Music app. Launch the app and then enter your Amazon login info (email and password on your Prime account, e.g.).

How do I kick someone off my Amazon music?

Go to Your Amazon Music Settings and select Invite or Remove Members to remove family members. After removing a family member, both the subscriber and the removed member will receive an email confirmation.

How many users can use Amazon Prime Music?

Prime Music can only be streamed on one device at a time. If you’re already streaming Prime Music on one device, a notification asking whether you’d like to continue streaming from the new device displays. This limit only applies to streaming Prime Music, not to Prime Music downloaded to your mobile device.

Why won’t Alexa play music through Bluetooth?

Restart your Echo devices by unplugging and then plugging them back in. Check that you are playing supported music content. Line out and Bluetooth connections are not supported. Make sure that the paired Echo devices are online.

How do I get Alexa on all my devices?

Tap the + icon in the top right, and select “Set Up Multi-Room Music.” The app will then prompt you to create a group, making it easier to control music playback by saying things like “Alexa, play music upstairs” instead of calling out individual speakers.

Why won’t my Alexa play music from my phone?

Wi-Fi connectivity issues can cause media and music to buffer or not play. Reduce Wi-Fi congestion by turning off any connected devices that you’re not using. … Move your device away from walls, metal objects, or sources of interference like microwave ovens and baby monitors.

What is the difference between Prime Music and Amazon music?

Amazon offers two streaming options: Prime Music and Music Unlimited. … The main difference is that Prime music has around 2 million songs, whereas Amazon Music Unlimited has over 50 million. If you like to listen to an artist’s full album, you’ll want Unlimited.

How many devices can you have Amazon music on?

six devicesThe Amazon Music Unlimited Family Plan allows to stream up to six devices at the same time. The Amazon Music Unlimited Individual Plan allows you to listen to Amazon Music Unlimited titles on all your devices. Streaming is limited to one device at a time.